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Terms & Conditions
CuddleMatte Service Agreement
Version 2.0 • Effective: January 1, 2025
📌 Quick Overview
Important highlights you should know before using CuddleMatte
18+Must be 18 or older
🚫Zero tolerance for abuse
💳Auto-renewal subscriptions
⚖️Binding arbitration
🔒Data use per Privacy Policy
🛡️Service provided "AS IS"
✅
What You Can Do
Connect with verified users, book sessions, chat safely, leave reviews, and build meaningful connections.
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What You Can't Do
Harass others, share explicit content, create fake profiles, spam, or use the service for illegal activities.
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Payment Terms
Subscriptions auto-renew monthly. Cancel anytime. Refunds per our policy. Prices may change with notice.
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Your Privacy
We protect your data but you control what you share. See Privacy Policy for details on data handling.
⚠️
Important Disclaimers
Service provided "as is." We don't verify users. Meet safely in public. Use at your own risk.
📄 Complete Legal Agreement
Last Updated: January 1, 2025
📝Acceptance of Terms By using CuddleMatte, you agree to these terms▶
- •By accessing or using the CuddleMatte platform, you agree to be bound by these Terms and Conditions.
- •If you do not agree with any part of these terms, you must not use our service.
- •We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.
- •You are responsible for regularly reviewing these terms.
- •Your use of the service is also governed by our Privacy Policy and Community Guidelines.
👤Eligibility & Account Requirements for creating and maintaining an account▶
- •You must be at least 18 years old to use CuddleMatte.
- •You must provide accurate, current, and complete information during registration.
- •You are responsible for maintaining the confidentiality of your account credentials.
- •You must not share your account with others or allow others to access your account.
- •One person may maintain only one account unless explicitly authorized.
- •We reserve the right to suspend or terminate accounts that violate these terms.
- •You must notify us immediately of any unauthorized use of your account.
🚫Prohibited Activities Actions that are not allowed on our platform▶
- •Harassment, abuse, or threatening behavior toward other users
- •Posting false, misleading, or fraudulent information
- •Using the platform for commercial solicitation or advertising
- •Impersonating another person or entity
- •Sharing or distributing illegal, harmful, or inappropriate content
- •Attempting to access other users' accounts or private information
- •Using automated systems (bots) to interact with the platform
- •Promoting illegal activities or substances
- •Exploitation, trafficking, or abuse of any kind
- •Circumventing any security features or technological measures
💳Payments & Subscriptions Billing, payments, and subscription terms▶
- •Some features require a paid subscription or one-time payment.
- •All fees are charged in US Dollars unless otherwise specified.
- •Subscriptions automatically renew unless cancelled before the renewal date.
- •You can cancel your subscription at any time through your account settings.
- •Refunds are provided only in accordance with our Refund Policy.
- •We reserve the right to change pricing with 30 days notice to subscribers.
- •Failed payments may result in service interruption or account suspension.
- •All sales are final unless required by law to provide refunds.
📱User Content & Conduct Rules about content you post and your behavior▶
- •You retain ownership of content you post, but grant us a license to use it.
- •We can use, modify, and display your content to operate and promote the service.
- •You are responsible for all content you post on the platform.
- •You must not post content that violates intellectual property rights.
- •We reserve the right to remove any content that violates these terms.
- •You must not post nudity, sexually explicit content, or graphic violence.
- •Content must comply with all applicable laws and regulations.
- •We may monitor content for compliance but are not obligated to do so.
🔒Privacy & Data How we handle your personal information▶
- •Your use of the service is governed by our Privacy Policy.
- •We collect and process data as described in our Privacy Policy.
- •You consent to the collection and use of your data as outlined.
- •We implement security measures to protect your information.
- •We may share data with service providers who help operate the platform.
- •You have rights to access, correct, or delete your personal data.
- •We retain data as necessary to provide services and comply with legal obligations.
- •Data may be transferred to and processed in countries outside your residence.
⚖️Disclaimers & Warranties Legal limitations and service disclaimers▶
- •The service is provided "AS IS" without warranties of any kind.
- •We do not guarantee continuous, error-free, or secure operation.
- •We are not responsible for the conduct of users on or off the platform.
- •We do not screen, verify, or investigate users' backgrounds.
- •You use the service at your own risk and discretion.
- •We disclaim all warranties, express or implied, including merchantability.
- •We do not guarantee specific results from using the service.
- •Technical issues, downtime, or data loss may occur without liability.
🛡️Limitation of Liability Limits on our legal responsibility▶
- •We are not liable for indirect, incidental, or consequential damages.
- •Our total liability is limited to the amount you paid in the last 12 months.
- •We are not responsible for third-party content, links, or services.
- •We are not liable for user conduct or interactions between users.
- •You agree to indemnify us against claims arising from your use of the service.
- •Some jurisdictions do not allow certain liability limitations.
- •Force majeure events (natural disasters, wars, etc.) exempt us from liability.
- •You assume all risks associated with meeting other users in person.
🔨Termination How accounts can be suspended or terminated▶
- •We may suspend or terminate your account at any time for violations.
- •You can delete your account at any time through account settings.
- •Upon termination, your right to use the service immediately ceases.
- •We may retain certain information as required by law or for legitimate purposes.
- •Paid subscriptions may not be refunded upon termination for violations.
- •Termination does not affect provisions that should survive termination.
- •We are not liable for any damages resulting from account termination.
- •You remain liable for all obligations incurred before termination.
📋Intellectual Property Ownership of content and trademarks▶
- •CuddleMatte and all related marks are our property or our licensors'.
- •You may not use our trademarks without express written permission.
- •All software, design, and content are protected by intellectual property laws.
- •You are granted a limited, non-exclusive license to use the service.
- •You may not copy, modify, or create derivative works of our platform.
- •Unauthorized use may result in termination and legal action.
- •We respect intellectual property rights and expect users to do the same.
- •Report copyright violations through our designated process.
🌍Governing Law & Disputes Legal jurisdiction and dispute resolution▶
- •These terms are governed by the laws of [State/Country].
- •Disputes will be resolved through binding arbitration, not court proceedings.
- •Arbitration will be conducted under [Arbitration Association] rules.
- •You waive your right to participate in class action lawsuits.
- •Small claims court disputes are exempt from arbitration requirement.
- •Arbitration location will be in [City, State/Country].
- •Either party may seek injunctive relief in court for certain violations.
- •Prevailing party in disputes may recover attorney fees and costs.
📞Contact & Support How to reach us with questions▶
- •For questions about these terms, contact us at legal@cuddlematte.com
- •For technical support, use the in-app help center.
- •For account issues, contact support@cuddlematte.com
- •Response times may vary based on inquiry complexity.
- •We are not obligated to provide customer support but strive to assist.
- •Business hours: Monday-Friday, 9 AM - 5 PM EST
- •Mailing address: [Your Business Address]
- •Emergency safety concerns: Use the in-app emergency report feature
📋 Legal Agreement
By using CuddleMatte, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our Privacy Policy and Community Guidelines.